Return Policy

Because all items are made to order, we do not accept returns or exchanges for:

  • Incorrect size selection

  • Change of mind

  • Buyer’s remorse

  • Preference changes after delivery

Please review product details, size charts, and shipping information carefully before placing your order.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

To help us review the issue, please include:

  • Your order number

  • A brief description of the issue

  • Clear photos showing the problem

Once reviewed, we will work with you on an appropriate solution.

Cancellations

Orders are processed quickly, so cancellations or changes cannot be guaranteed once an order has been placed. If you need help, contact us as soon as possible.

Lost Packages

If a package is marked delivered but cannot be found, please first check with household members, neighbors, or the carrier. If you still need help, contact us and we’ll do our best to assist.

For support, contact:
support@rallyclubhouse.com